Education

3 Things About PBMs That Need To Change

Written by

SmithRx

Feb 4, 2025

It’s no surprise to anyone on a US healthcare plan that drug prices have gotten out of control. Increased drug costs not only strain businesses that have to pay for the plan but also negatively impact consumers who need to pay out-of-pocket costs for life-changing medication. 

One of the major contributors to these runaway costs is the big pharmacy benefit managers (PBMs) such as Express Scripts, CVS Caremark, and OptumRx. In this post, we’ll explore three different aspects of PBMs that need to change if the US hopes to get drug costs under control. 

Problem #1: Big PBMs Only Care About Profits

As drug costs continue to rise, so too do the profits of the largest PBMs. That’s because they’re extracting as much value as they can throughout the process, with the employers and members bearing the brunt of the burden. It’s gotten bad enough that Johnson & Johnson is currently facing a class action lawsuit over prescription drug costs. 

However, even if cheaper options exist, PBMs that use discount-based evaluation methods are incentivized to favor the higher-priced drug when developing formularies. For example, the first Humira biosimilar that came to market was available at two different prices —  a $40,000 version and an $85,000 version (annually). The traditional PBMs preferred the more expensive version of the biosimilar because of the greater margins and rebates, which also meant more profits.

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Ultimately, large PBMs are pricing consumers out of crucial medication in order to continually appease shareholders. It’s clear that something needs to change. 

How SmithRx Is Transforming Pharmacy Benefits

To start addressing the out-of-control healthcare costs, you’ll want to look for PBMs that use transparent cost-based evaluation, like SmithRx. At SmithRx, we use a simple revenue structure — a flat per member, per month fee — that means we’re not incentivized to squeeze more value out of healthcare plans and members. Instead, we look for the cheapest drug costs — period. 

The key way we help members access more affordable drugs is Connect 360, our collection of programs dedicated to finding the lowest prices possible. For example, SmithRx offers Yusimry, a Humira biosimilar that costs less than $9,000 annually instead of the $85,000 version large PBMs will push for. Similarly, Teriflunomide, a generic version of a commonly prescribed multiple sclerosis (MS) drug, was listed for anywhere between $6,690-$9,600 for a month’s supply. With Connect 360, though, members could get the same medication for only $18 (including shipping!) — an incredible 99.8% savings.  

We accomplish this by finding drugs through a wide range of sources: We favor low-cost biosimilars and generics, look at international sourcing, have a partnership with Mark Cuban’s Cost Plus Drugs, and much more. 


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If you’re ready to start making healthcare more affordable for both employers and members, explore how SmithRx’s transparent approach will save you money. 

Written by

SmithRx

A new type of pharmacy benefits manager, SmithRx is working to reduce pharmacy costs by reimagining the traditional PBM as a Drug Acquisition Platform built on transparent modern technology that aligns with the needs of our customers.

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

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